Terms and Conditions

1. General

These terms and conditions apply to all purchases made via the self-checkout system on gingasgard.se, operated by Tobias Joel Zimmermann, Organisation Number: 861011-6256, Address: Frösjöhult 1, 36295 Urshult.

By completing a purchase through our online self-checkout, you agree to these terms.

2. The Self-Checkout Process

Our website operates as a self-checkout system for our physical farm shop.

  • Customers physically select their items in the shop.
  • Items must be accurately added to the digital shopping cart on gingasgard.se with correct quantities or weights.
  • Payment must be completed before leaving the farm premises with the goods.

3. Prices and Payment

  • All prices listed on the website are in Swedish Kronor (SEK) and include Swedish VAT (moms).
  • We accept payment via Swish / Credit Card / Stripe / Cash and Paypal through our secure WooCommerce checkout.
  • A digital receipt will be sent to the email address provided upon successful payment.

4. Right of Withdrawal and Returns (Ångerrätt)

According to the Swedish Distance Contracts Act (Distansavtalslagen), certain goods are exempt from the standard 14-day right of withdrawal.

  • Perishable Goods & Food: There is no right of withdrawal or return policy for fresh produce, meat, dairy, or other perishable food products once they have left the shop premises.
  • Non-Perishable Goods: For non-perishable goods (e.g., crafts, wool, sealed dry goods), you have a 14-day right to change your mind, provided the goods are returned unused and in their original packaging. The customer is responsible for return shipping or bringing the item back to the farm shop.

5. Faulty Goods (Reklamation)

If an item you purchased is defective or spoiled at the time of purchase, please contact us immediately at admin@gingasgard.se with your receipt number and a photo of the item so we can arrange a refund or replacement.

6. Customer Responsibility

As a self-checkout shop built on mutual trust, the customer is responsible for ensuring that all scanned or selected items match the items physically taken from the shop. Any intentional under-reporting or failure to pay constitutes theft and will be reported to the authorities.

Privacy statement

1. Data Controller

Gingas Gård is the data controller for the processing of personal data collected through the self-checkout system on gingasgard.se. If you have questions, contact us at admin@gingasgard.se.

2. What Personal Data We Collect and Why

When you use our self-checkout, WooCommerce collects the minimum information required to process your transaction:

  • Contact Information: Name, email address, and postal address.
  • Transaction Data: Items purchased, total amount, time of purchase, and payment reference numbers.
  • Note: We do not store payment information; these are handled entirely by our secure payment gateway (Mollie).

3. Legal Basis for Processing

  • Performance of a Contract: We process your data to fulfill your purchase and provide your receipt.
  • Legal Obligation: We are required by the Swedish Accounting Act (Bokföringslagen) to log and store transaction history for accounting purposes.

4. Data Retention (How long we keep your data)

  • Customer Transaction Data: In accordance with Bokföringslagen, financial transactions and associated customer details must be securely archived for 7 years after the end of the calendar year in which the financial year ended.

5. Sharing Data with Third Parties We do not sell your data. We only share it with trusted service providers necessary to run our shop:

  • Our website hosting provider and WooCommerce system.
  • Payment providers (Mollie) to verify payment.

6. Your Rights Under GDPR You have the right to request access to the data we hold about you, request corrections, or ask for deletion. However, please note that we cannot delete data that we are legally required to keep under Swedish accounting laws (the 7-year rule mentioned above). To exercise your rights, email us at admin@gingasgard.se

Cookie Policy